Privacy and Cookies Policy

1. Introduction and Scope of Privacy Policy

Welcome to BestLoterij Zenith. This Privacy and Cookies Policy explains how BestLoterij Skypark Entertainment Ltd ("we," "us," or "our") collects, uses, and protects your information when you visit bestloterij.nl. We are committed to ensuring your privacy is protected while you enjoy our 100% free-to-play social casino games. This policy applies strictly to virtual, non-real-money interactions on our platform.

By accessing the Skypark ecosystem, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

2. Types of Data We Collect

We collect limited data necessary to provide a seamless gaming experience. This includes Gameplay logs (spin outcomes, virtual Aether Crystals balance changes, Altitude Rank progress) and Device IDs (to manage guest sessions and prevent abuse). If you choose to upgrade your account, we collect the basic profile information you provide, such as your name and email address.

3. How We Use Your Data to Improve the Skypark

Your data is utilized solely to maintain the virtual economy, save your progression in the Altitude Ranks, and ensure fair play across all games like Cloud Roulette and Skytop Slot. We do not sell your personal data to third parties. Gameplay analytics help us balance game volatility and improve overall performance.

4. Cookie Categorization

We use cookies to enhance your experience. These are categorized as:

Essential Cookies: Required for core site functionality, including wallet state and guest authentication.
Functional Cookies: Used to remember your preferences and interface choices.
Analytics Cookies: Help us understand how visitors interact with our games to optimize layouts and load times.

5. Third-Party Service Integrations

BestLoterij Zenith may use standard third-party analytics providers to monitor site health. These providers operate under strict confidentiality agreements and only process anonymized data regarding site traffic and interaction patterns.

6. Data Retention and Storage Durations

Guest account data, including virtual balances, is stored locally in your browser. If cleared, this data is lost. For upgraded accounts, data is retained on our secure servers only for as long as your account remains active. Inactive accounts may be purged after 12 months.

7. Security Measures Protecting Virtual Wallets

Although Aether Crystals hold zero real-world value, we protect your account with industry-standard encryption protocols. Our Security Operations Center monitors for automated bot activity and unauthorized access attempts to ensure a fair environment for all genuine players.

8. User Rights regarding Deletion and Export

You have the right to request access to the data we hold about you. You may also request the deletion of your account and associated data at any time by contacting our support team. Upon deletion, all virtual progress and Aether Crystals will be permanently erased.

9. Cross-border Data Transfers

As our headquarters are located in New Zealand, your data may be processed on servers within this jurisdiction. We ensure that any international transfers comply with applicable data protection laws to safeguard your information.

10. Updates to Privacy Terms and Contact Information

We may update this policy periodically to reflect operational changes. The latest version will always be available on this page. If you have any questions regarding your privacy, please contact us at support@bestloterij.nl.